Effective Date: 3/13/26
Start ASL (“we,” “us,” or “our”) operates the website https://startasl.com and related educational services.
This Privacy, Safety, and Cookie Policy explains:
• what information we collect
• how we use and protect that information
• how cookies and analytics tools are used
• how third-party services may process information
By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal information when you interact with our website or services.
Examples include:
• name
• email address
• billing information
• account login information
• course enrollment data
• communications with our support team
This information is typically collected when you:
• create an account
• enroll in a course
• subscribe to emails
• request customer support
• complete a purchase
2. Payment Information
Payments made on our website are processed through secure third-party payment providers including:
• Stripe
• Authorize.Net
Start ASL does not store full credit card numbers on our servers.
Payment information is handled securely by the payment processor in accordance with their security standards.
3. Learning Platform Data
Course participation and progress data may be stored within our learning platform, including:
• course enrollments
• lesson progress
• quiz results
• assignment submissions
Course data may be managed through:
• LearnWorlds
• Moodle (during transition of legacy courses)
This information is used to provide course access and support learning progress.
4. Email Communication
If you subscribe to our email list or enroll in a course, we may send:
• course updates
• account notifications
• educational emails
• promotional offers
Email communications may be managed through:
• Mailerlite
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.
5. Website Platform and E-commerce
Our website currently operates using:
• WordPress
Some purchases may still be processed through legacy systems including:
• WooCommerce
These systems may store limited customer account information necessary to process purchases and provide services.
6. Analytics and Website Usage Data
We collect anonymous data about how visitors interact with our website to improve performance and user experience.
Analytics data may include:
• pages visited
• time spent on pages
• general geographic location
• device type and browser information
This information may be collected using:
• Google Analytics
Analytics tools help us understand how our website is used and improve our services.
7. Cookies
Cookies are small files stored on your device that help websites function and remember preferences.
Our website may use cookies to:
• keep users logged into their accounts
• remember site preferences
• measure website traffic
• improve website performance
Cookies may be placed by:
• our website platform
• analytics tools
• embedded third-party services
You may disable cookies in your browser settings, although some website features may not function properly.
8. How We Use Your Information
We use collected information to:
• provide course access
• process purchases
• communicate with users
• improve our website and services
• send educational or promotional emails
• provide customer support
We do not sell personal information to third parties.
9. Data Sharing with Third Parties
To operate our services, we may share necessary data with trusted service providers including:
• payment processors
• email communication platforms
• learning platform providers
• website hosting services
These providers process information only as necessary to deliver services.
10. Data Security
We take reasonable measures to protect user information from unauthorized access or misuse.
Security practices may include:
• encrypted website connections (HTTPS)
• secure payment processing
• limited access to sensitive data
While we strive to protect personal information, no internet system can guarantee absolute security.
11. Children’s Privacy
Our courses may be used by students under 18 with supervision from parents, guardians, or educators.
We do not knowingly collect personal information from children under 13 without parental consent.
Parents or guardians may contact us to request deletion of a child’s information.
12. Data Retention
We retain user information only as long as necessary to:
• provide services
• maintain course records
• comply with legal obligations
• resolve disputes
Users may request deletion of their account information by contacting us.
13. Your Privacy Rights
Depending on your location, you may have rights related to your personal data, including:
• requesting access to your data
• requesting corrections
• requesting deletion of personal information
Requests may be submitted through our contact information below.
California Privacy Rights
Residents of California have certain privacy rights under the California Consumer Privacy Act (CCPA).
These rights may include:
• requesting access to personal information we hold about you
• requesting deletion of your personal information
• requesting correction of inaccurate information
• requesting that we not sell or share your personal information
Start ASL does not sell personal information to third parties.
California residents may submit privacy requests by contacting us here: https://support.startasl.com
We will respond to verified requests within the time required by applicable law.
Legal Basis for Processing (GDPR)
For visitors located in the European Economic Area, we process personal information based on the following lawful bases:
• Contractual necessity – to provide purchased courses and services
• Legitimate interests – to operate and improve our website and services
• Consent – for email marketing communications and optional cookies
• Legal obligations – when required for accounting or regulatory compliance
Users located in the European Economic Area may request access, correction, or deletion of their personal data by contacting us here: https://support.startasl.com
14. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
15. Changes to This Policy
We may update this Privacy, Safety, and Cookie Policy from time to time.
Updates will be posted on this page with a revised effective date.
Continued use of the website after updates constitutes acceptance of the revised policy.
16. Contact Information
If you have questions about this Privacy, Safety, and Cookie Policy, please contact us here: https://support.startasl.com.